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How to Start eCommerce Business from Scratch?

eCommerce Business

eCommerce Business

The eCommerce industry is a thriving and dynamic market, offering a plethora of opportunities for success. With a growing number of consumers shifting towards online shopping, there is a high demand for businesses that provide convenient and accessible eCommerce solutions. The widespread adoption of mobile devices and the increasing use of social media have created new avenues for businesses to connect with customers and drive sales. 

By 2023, it is expected that India would surpass Canada as the eighth-largest market for eCommerce, with sales expected to reach US$79,923.8 million. The Indian eCommerce industry will continue to strengthen by 15.7% in 2023, which will help drive the global growth rate of 10.4% that year. 

While there is a vast horizon in the field of eCommerce today, running an eCommerce business is not everyone’s cup of tea, which require a certain amount of research and preparation to delve into the basics. This blog is going to be the ultimate saviour for you if you are planning to kick-start your eCommerce business soon. 

Understanding eCommerce and its Basic functions

eCommerce refers to the buying and selling of goods and services over the medium of the internet. The main functions of an eCommerce platform are:

  • Product catalogue management: The ability to create, manage and organize product listings with images, descriptions, pricing, and availability information.
  • Shopping cart: A virtual cart that allows customers to add products to their order, view the total cost, and proceed to checkout.
  • Payment processing: Integration with payment gateways to securely process online transactions, including credit card payments, PayPal, and other methods.
  • Order management: The ability to manage and track orders, update order status, and communicate with customers.
  • Inventory management: Automated tracking of product availability and the ability to update inventory levels in real-time.
  • Shipping and delivery: Integration with shipping carriers to calculate shipping costs, print shipping labels, and track deliveries.
  • Customer account management: A secure system for customers to create an account, store their information, view order history, and manage their preferences.

Is it the Right Time for You to Launch an eCommerce Business?

The advancements in technology, such as the integration of artificial intelligence and machine learning, have created opportunities for businesses to personalize the shopping experience and provide more efficient and effective customer service. Furthermore, the rise of niche markets and the increasing popularity of online marketplaces have made it easier for businesses to target specific customer segments and reach a wider audience.    

All of these factors combine to create a favourable environment for success in the eCommerce industry. So go ahead with your eCommerce startup and start planning now! 

Your Guide to Starting an eCommerce Business from Scratch

It is essential to have a clear understanding of each element and to develop a plan that aligns with your goals and resources. To have a clear perception of what product you are planning to unveil in the market and what problem it is addressing, you need to understand the basic approach towards launching an online business from scratch. 

  1. Define your niche

Identify the product or service you want to sell and determine your target market.  Determine and research your target audience. Consider factors such as demographics, needs, and purchasing habits. This information will inform your marketing and sales strategies.

B . Conduct market research

Study your competition, market trends, and consumer behaviour to understand the demand for your product or service. Never make a move in any business without thorough research. 

C. Create a business plan

Develop a clear plan for your eCommerce business, including your target market, marketing strategies, and financial projections.

D. Focus on Product or Service

Determine the product or service that you want to sell. This could be a physical product, a digital product, or a service. Consider factors such as market demand, competition, and profitability when choosing your offering.  

E. Decide on a Business Model

Choose a business model that aligns with your goals and resources. Options include selling directly to customers, selling through a marketplace, or using a drop-shipping model.

F. eCommerce Platform

Choose an eCommerce platform to build and host your website. Options include self-hosted solutions, such as WooCommerce or Magento, or hosted solutions, such as Shopify or BigCommerce.

G. Payment Processing

Choose a payment processing solution that is secure and convenient for your customers. Options include BHIM UPI, Gpay, Razorpay, credit card processors and so on. 

H. Shipping and Logistics

Determine how you will handle shipping and logistics. Options include handling shipping in-house, using a fulfilment service, or using a drop-shipping model. A competent shipping partner can play a crucial role in setting a pace for your brand in the market by taking it to every nook and corner. 

Leading eCommerce delivery partner in India like NimbusPost provides domestic and international shipping and intelligent warehouse fulfilment services. Their comprehensive services cover about 29,000+ pin codes in India and 196+ countries abroad.

I. Marketing and Advertising

Develop a comprehensive marketing and advertising strategy to reach your target audience and drive sales. Options include SEO, PPC advertising, social media marketing, and email marketing.

J. Customer Service

Develop a plan for customer service and support. Consider factors such as response time, channels for communication, and the level of support you will provide because prioritizing your customers is a gateway towards achieving success in eCommerce. 


The eCommerce industry continues to evolve and grow, with new technologies and innovations providing businesses with new opportunities to reach customers and enhance the shopping experience.   

There is no such thing as the “right time” for planning an online business of your own. You can ensure your success by doing solid research on the market and identifying favourable trade conditions to march ahead with an eCommerce business. Make sure to never miss out on picking up the right eCommerce delivery partner for your business!